Please anticipate a processing time of 1-3 business days for your order after placing it.

At Fizi, we understand the importance of providing peace of mind and that is why we offer tracked shipping. Tracked Mail: With tracked mail, you can monitor the progress of your shipment in real-time, ensuring a more secure and transparent delivery process. Delivery times may vary based on your location.

International deliveries may incur duties and taxes, which vary by region. Customers are responsible for these charges.

We gladly accept returns within 15 days of receipt, excluding shipping costs. For returns made within 30 days of delivery, store credit will be issued. Socks must be returned in their original state and packaging, showing no signs of wear or sizing alterations. Please note that all returns are subject to inspection upon receipt. Fizi does not assume responsibility for lost or damaged returns, so we recommend using tracked shipping for your return. Final sale applies to all discounted products, and socks received more than 30 days after delivery are also considered final sale. Gift card or store credit purchases will be refunded as store credit and are non-exchangeable for cash. Buyer Responsibility: Please be aware that return shipping is the responsibility of the buyer. Ensure that the returned items are appropriately packaged to prevent any damage during transit. International Returns: For returns from outside Canada, it is crucial to prepay duties and import taxes. Shipments requiring payment upon delivery will be refused. We recommend coordinating with your chosen carrier to handle these obligations beforehand to facilitate a smooth return process. Lost or Damaged Goods: Fizi is not responsible for any lost or damaged goods during the return process. We recommend using tracked shipping for returns to minimize the risk of loss and damage. To initiate a return, please start a return to obtain authorization and receive detailed instructions on returning your item. *Please note that all returns are subject to authorization. Returns made without authorization by our team or without following our authorization instructions will be deducted a 15% processing fee.

Our Pilates socks are designed to fit women's sizes 5-10.

For optimal care, we recommend hand washing your Pilates socks in cold water with a mild detergent. Avoid using bleach or fabric softeners. Gently reshape and air-dry to maintain their shape and elasticity. Please refrain from ironing or dry cleaning. Following these care instructions will help preserve the quality and longevity of your Pilates socks.

Our Pilates socks are expertly crafted from a blend of high-quality materials to enhance your workout experience. Comprising nylon, cotton, and spandex, these socks offer a winning combination of durability, breathability, and flexibility. The unique blend ensures a comfortable fit while maintaining the necessary support during your Pilates sessions. Stay cool, comfortable, and flexible with every move – our socks are designed to keep you at your best.